A few things you might be wondering.
Simple answers about visits, bookings, Murphy and what to expect.

Visits & suitability
How long is a visit?
Most visits are between 30 minutes and one hour and are tailored to the setting and client.
Can visits be recurring?
Yes. Weekly, fortnightly and monthly bookings are available, with discounted rates or package arrangements for recurring visits.
Do you work with people living with dementia?
Yes. Kate is comfortable and experienced supporting older adults, including people living with dementia and socially isolated residents.
What about allergies or fear of dogs?
Please tell Kate before the visit. Participation is always voluntary and arrangements can be planned around the individual or group.
Can a therapy dog visit someone at home?
Yes. Golden Bond offers private home visits across Melbourne. Home visits may suit older adults, people living with disability, people who miss having animals around, or anyone who may benefit from friendly companionship.
Murphy & wellbeing
How should people interact with Murphy?
Kate will explain Murphy’s preferences. No climbing on him, tail pulling or disturbing him while resting. Kate always retains control of the lead.
Can clients give Murphy treats?
Yes, using appropriate treats provided or approved by Kate.
What if Murphy is unwell or tired?
Murphy’s welfare comes first. If he is unwell, unusually tired or a visit is not appropriate that day, Golden Bond will reschedule as soon as practical.
Does Murphy have to sit still throughout a visit?
No. Golden Bond works on connection over perfection. Murphy is given space to move, sniff, explore, rest and choose his interactions. Kate monitors his body language and comfort throughout the visit and builds in food, water and rest breaks as needed.
Booking & practical details
How much does a visit cost?
Pricing varies according to location, duration, individual or group format and the needs and goals of the visit. Kate provides a personalised quote.
How far ahead should we book?
As early as possible is best so we can find a time that works for everyone. Visits are available Tuesday to Friday, including evenings, and Saturdays.
Is Golden Bond NDIS registered?
Not currently. Self-managed and plan-managed participants are welcome to enquire and should confirm their funding arrangements.
Is Golden Bond fully insured?
Yes. Golden Bond holds Professional Indemnity and Public Liability insurance through Marsh. A Certificate of Currency can be provided to organisations on request.
What happens after I enquire?
Kate will ask about the location, who Murphy will be visiting and what you would like the session to support. From there she can recommend an appropriate visit format and duration, confirm pricing and availability, and work through any site-specific requirements or documentation before the visit.
Ready to arrange a visit?
See where Golden Bond can visit, what happens during a session and how to start a booking.
Enquire About a Visit